Support Pro Help Centre

Account & Profile

• iOS / Android Mobile Apps
• Support Pro & Member Lingo
• My Support Pro Profile Page
• Account Settings & Verification
• Update my COVID-19 Vaccination Status

Getting Started

• What's Needed to Get Started
• Register For Your ABN (It's Free)
• Your Fast $39 Police Certificate

Safety & Trust

• Ensuring Safety & Building Trust
• Actions in an Emergency (000)
• Coronavirus (COVID-19) Policy
• NDIS Orientation: Quality & Safety

Insurance Cover

• What Your Insurance Includes
• What Insurance Doesn't Cover

Finding Work

• Send & Receive Messages
• 'Meet & Greet' Interview Guide
• Getting Requested for Work

Support Bookings

• Accept Bookings & Changes
• Submit Completed Bookings
• Cancel Bookings & Rosters
• Booking Cancellation Fees

Rates & Payouts

• Choosing Your Hourly Rates
• Kynd's Services and % Fees
• Getting Your Fortnightly Pay
• Sole Trader Tax, Super & GST