Support Worker Help Centre

Account & Profile

• iOS / Android Mobile Apps
• Support Worker & Member Lingo
• My Support Worker Profile Page
• Account Settings & Verification
• COVID-19 Vaccination Status
• BYO Clients

Getting Started

• What's Needed to Get Started
• Register For Your ABN (It's Free)
• Your Fast $39 Police Certificate
• Apply For Your WWCC

Safety & Trust

• Ensuring Safety & Building Trust
• Actions in an Emergency (000)
• NDIS Orientation: Quality & Safety

Insurance Cover

• Insurance Inclusions & Exclusions
• High-Intensity Support Certification

Finding Work

• Send & Receive Messages
• 'Meet & Greet' Interview Guide
• Getting Requested for Work

Support Bookings

• Accept Bookings & Changes
• Submit Completed Bookings
• Cancel Bookings & Rosters
• Change One-Off and Repeating Bookings
• Add New Bookings & Rosters
• Service Notes

Rates & Payouts

• Choosing Your Hourly Rates
• Kynd's Services and % Fees
• Your Fortnightly Payments
• Sole Trader Tax, Super & GST