Support Pro Help Centre

Account & Profile

• My Support Pro Profile Page
• Account Settings & Verification
• Support Pro & Member Lingo
• iOS / Android Mobile Apps

Safety & Trust

• Coronavirus (COVID-19) Policy
• NDIS Orientation: Quality & Safety
• Ensuring Safety & Building Trust
• Actions in an Emergency (000)

Insurance Cover

• What Your Insurance Includes
• What Insurance Doesn't Cover

Finding Work

• Getting Requested for Work
• Sending Messages
• 'Meet & Greet' Interview Guide

Support Bookings

• Accept Bookings & Changes
• Submit Completed Bookings
• Cancel Bookings & Rosters
• Booking Cancellations / Fees

Rates & Payouts

• Choosing Your Hourly Rates
• Kynd's Services and % Fees
• Getting Your Fortnightly Pay