Support Pro Help Centre

Account & Profile

• iOS / Android Mobile Apps
• Support Pro & Member Lingo
• My Support Pro Profile Page
• Account Settings & Verification

Safety & Trust

• Ensuring Safety & Building Trust
• Actions in an Emergency (000)
• Coronavirus (COVID-19) Policy
• NDIS Orientation: Quality & Safety

Insurance Cover

• What Your Insurance Includes
• What Insurance Doesn't Cover

Finding Work

• Send & Receive Messages
• 'Meet & Greet' Interview Guide
• Getting Requested for Work

Support Bookings

• Booking Cancellations / Fees
• Accept Bookings & Changes
• Cancel Bookings & Rosters
• Submit Completed Bookings

Rates & Payouts

• Choosing Your Hourly Rates
• Kynd's Services and % Fees
• Getting Your Fortnightly Pay
• Sole Trader Tax, Super & GST