After you've applied to a Members job post, Members can request a 'Meet & Greet' with you, through Kynd.
This is generally a complimentary (unpaid) opportunity to get to know each other.
If unavailable or if not right for you, you can politely decline.
It's a perfect chance to share info to see if you're a good fit together.
Think of this as a two-way interview!
Sometimes a family member or Support Coordinator might join you.
Reply to Messages
After you've applied to a Member's job post, the Members can message you, ask questions and request a Meet & Greet.
You can then send and receive chat messages with the Member through Kynd.
Before any Meet & Greet, we highly recommend asking more questions via messages.
This will help ensure it's worth you both investing the time to learn more!
Good questions include:
What support and services do you need?
Tell me about the person needing support?
What are their likes/dislikes? Unique needs?
What exact days and times are you seeking?
Are you looking for one-off or ongoing support?
Anything you must know? ie. Pets at home
This helps you understand a Member's needs better. If you learn that you won't be the right person, you're able to politely cancel the Meet & Greet - and save you both time.
Successful Meet & Greets
Here are our tips for successful Meet & Greets:
Always arrive on time
Bring your ID and docs (Worker ID / certificates) - it builds trust
Relax and be yourself! Meet & Greets aren't meant to be too formal
Prepare questions to ask. Learn about any specific support needs
Be ready to answer questions. Know your exact current availability
Your goal is to answer if you're mutually a good fit and set up a plan.
Good questions for Meet & Greets include:
Tell me more about the support you're looking for?
What goals would you like me to help with?
What might a typical day be like together?
What do good days look like? And bad days?
What has or hasn't worked well in the past?
Any unique skills you think I'll need to learn?
Any potential safety issues to know about?
Do you like to train your team in your ways?
Who will be organising your Visits in Kynd? (ie. Themselves or any Support Coordinator)
What exact days and times are you seeking?
And finally...
What final questions might you have for me?
Do you think we'd be a good fit for each other?
Would you like to progress and set up visits?
It's also worth discussing your hourly rates. You might wish to discuss your plans about days / nights and different booking rates (ie. Mon-Fri, Sat, Sun, Public Holidays).
After the Meet & Greet
Members are able to book one-off or repeating bookings on the website or app.
You're then on your way - congrats!