Support Worker Help Centre

Lots of helpful answers for most of your questions!

Getting Requested for Work

Finding Clients

Getting Requested for Work

Last updated on 04 Nov, 2025

There are 3 ways that Members & Participants can find / request your support.

  1. Searching and Filtering

  2. Kynd Hands-On Matching

  3. Bring Your Own Support

Most importantly...

It's all about your profile! Ensure your profile is updated, accurate and enticing.

Members use your Profile Page to decide if they'd like to request your services.

See tips for crafting a great profile.

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Searching and Filtering

When a Member searches, their location is automatically applied to their search criteria.

They have the option to filter their search based on things like experience, support services offered or skills.

They can also search based on interests or specific skills.

If you have an interest in surfing, art or guinea pigs add it to your profile. It will help you stand out by showing your personality, and find the best client match for you!


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Kynd Hands-On Matching

Some Members may reach out to our team for assistance finding the right support workers for their needs.

We use your profile on Kynd to match with Member interests and needs.

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BYO - Bring Your Own

If you have clients that you'd like to bring to Kynd, check out our BYO option.

If you bring them onboard, any new bookings commencing from 1 October 2025 will have a reduced 1% service fee under our 1% campaign. Please note, bookings that started prior to this date aren’t eligible. The service fee will revert to the standard 7% BYO fee from 31 January 2026.

All the normal Kynd inclusions PLUS the added bonus of keeping 93% of your agreed rates! 

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Support Jobs

Members will use Kynd to post Public and Invite-only jobs. These Job Posts include information about the specific requirements that are needed to suppport a Participant.

You can browse these Job Posts in your area and send an application when you find a Job Post that matches your experience, skills and qualifications.

A Member may also reach out you directly and invite you to apply to their Job Post.

 

 

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